Generation status overview
During image generation, Open Canva displays status updates so you know what’s happening. Understanding these statuses helps you track progress and know when your image is ready.Status stages
Preparing
What it means: Your request is being set up and validated. What’s happening:- Validating your prompt
- Checking settings
- Preparing the generation request
- Uploading reference images (if any)
Generating
What it means: The AI is actively creating your image. What’s happening:- AI model is processing your prompt
- Image is being generated step by step
- This is the main generation phase
This is usually the longest stage. Higher quality settings or more complex prompts may take longer.
Processing
What it means: Finalizing and preparing your image. What’s happening:- Final image processing
- Quality checks
- Preparing for display
- Uploading to storage
Complete
What it means: Your image is ready! What’s happening:- Image is fully generated
- Available for viewing
- Ready to download
- Saved to your session
Your image is now available in your session and ready to use.
Status indicators
Open Canva provides visual indicators for each status:- Progress indicators: Show overall progress
- Status text: Describes current stage
- Time estimates: May show expected completion time
- Animation: Visual feedback during generation
Understanding timing
Factors affecting generation time
- Model selection: Different models have different speeds
- Image size: Larger images take longer
- Settings: Higher quality settings increase time
- Complexity: More complex prompts may take longer
- Server load: Current system load affects speed
Typical generation times
- Fast models: 10-15 seconds
- Standard models: 15-25 seconds
- High quality: 25-40 seconds
- Multi-model: Longer (multiple images)
What to do during generation
Troubleshooting status issues
Generation stuck on 'Preparing'
Generation stuck on 'Preparing'
- Check your internet connection
- Verify your prompt and settings are valid
- Try refreshing the page
- Check if there are service notifications
Generation taking unusually long
Generation taking unusually long
- Some models/settings naturally take longer
- Check if you’re using high-quality settings
- Verify your internet connection is stable
- Wait a bit longer before assuming an issue
Status shows error
Status shows error
- Check the error message for details
- Verify your prompt is valid
- Check your account limits
- Try again with different settings
Generation completed but no image
Generation completed but no image
- Check your session view
- Refresh the page
- Look in your session history
- Contact support if issue persists
Status notifications
Open Canva may provide notifications about:- Generation started: Confirmation your request was received
- Generation progress: Updates during long generations
- Generation complete: Alert when your image is ready
- Errors: Notifications if something goes wrong