General questions
What is Open Canva?
Open Canva is an AI-powered image generation platform that creates high-quality images from text prompts. Simply describe what you want to see, and our AI models generate images that match your vision.How does image generation work?
You enter a text prompt describing the image you want, select an AI model and settings, then click generate. The AI processes your prompt and creates an image, typically in 10-30 seconds.What image formats are supported?
Generated images are typically available in PNG or JPEG format. You can download them in high resolution.Can I edit images after generation?
Currently, Open Canva focuses on generation. You can regenerate with different prompts or settings, but image editing features are not yet available. You can download images and edit them in external software.Account and pricing
How do I create an account?
You can sign up using your email address and a password. See our Account Setup Guide for details.How much does it cost?
Open Canva uses a credit-based system. Costs vary by model and settings. Check your dashboard for current pricing and credit information.Can I use Open Canva for free?
Check your account type and available credits. Some accounts may include free credits or trial periods.How do I add credits?
Navigate to account or billing settings, select “Add Credits” or “Purchase Credits”, choose an amount, and complete payment. Credits are added immediately.Image generation
How long does generation take?
Generation typically takes 10-30 seconds depending on the model and settings. More complex images or higher quality settings may take longer.Why did my generation fail?
Common causes include invalid prompts, unsupported settings, model unavailability, account limits, or network issues. See our Troubleshooting Guide for solutions.Can I generate multiple images at once?
Yes! You can use multi-model generation to create images with multiple AI models simultaneously. See our Multi-Model Generation Guide for details.How do I get better results?
- Write detailed, specific prompts
- Choose appropriate models for your use case
- Experiment with different settings
- Use reference images when helpful
- Iterate and refine based on results
Models and settings
Which model should I use?
- Flux: Best for photorealistic, detailed images
- Ideogram: Excellent for images with text
- Other models: Each has unique strengths
What settings should I use?
Start with default settings, then adjust based on your needs. See our Settings Guide for details on each option.Can I use my own images as reference?
Yes! You can upload reference images to guide the AI. See our Reference Images Guide for details.Sessions and organization
What are sessions?
Sessions are containers that organize your image generations. Each session can contain multiple images, helping you group related work together.How do I organize my sessions?
You can create folders, rename sessions, use drag-and-drop to reorganize, and search to find specific sessions. See our Organizing Sessions Guide for details.Can I delete sessions?
Yes, you can delete sessions. Note that deleting a session removes all generations within it, so download any images you want to keep first.Dashboard and analytics
What does the dashboard show?
The dashboard displays usage statistics, costs, model performance, and other analytics. See our Dashboard Overview for details.How do I track my usage?
View your usage in the dashboard, which shows generations, costs, model usage, and trends over time.Can I export my data?
You can download individual images. Check account settings for data export options if available.Technical questions
What browsers are supported?
Open Canva works in modern browsers including Chrome, Firefox, Safari, and Edge. Keep your browser updated for best results.Do I need special software?
No, Open Canva is web-based. You just need a modern web browser and internet connection.Is my data secure?
Open Canva takes data security seriously. Check our privacy policy and security documentation for details.Can I use Open Canva offline?
No, Open Canva requires an internet connection as generation happens on our servers.Limits and quotas
Are there usage limits?
Usage limits depend on your account type. Check your dashboard to see current limits and usage.What happens if I reach my limit?
You may need to wait for limits to reset, upgrade your account, or purchase additional credits depending on your account type.Can I increase my limits?
Check your account settings or contact support about increasing limits or upgrading your account.Getting help
Where can I get help?
- Documentation: Browse our guides
- FAQ: Check this page
- Troubleshooting: See our Troubleshooting Guide
- Support: Contact support through GitHub issues or support email