Skip to main contentNew features
Multi-format video downloads — You can now download generated videos in MP4, GIF, WebP, and PNG formats. Choose the format that works best for your project, whether you need a high-quality video file or a lightweight animation for the web. Learn more in the video generation guide.Email preferences — Manage which emails you receive from Open Canva. You can now opt in or out of specific notification types directly from your account settings.Invoice and dispute email notifications — You now receive email notifications for invoice voids, refunds, and payment disputes so you always know the status of your billing activity. See billing overview for details.Updates
Refreshed branding — Open Canva has a new set of logos across the website and emails, along with updated homepage copy and trusted-by logos.Improved credit error messages — When a generation fails due to insufficient credits, the error message now clearly explains why and links you to upgrade options. See credits for how credits work.Terminology update — References to “designers” throughout the app have been updated to “creatives” to better reflect the community.Bug fixes
- HD upscaling reliability — Fixed an issue where HD processing could get stuck. The system now automatically recovers stalled jobs.
- Video processing stability — Resolved a crash related to video status tracking that could prevent videos from completing.
- Session performance — Fixed a caching issue that could cause slower session loads for some users.
- Billing entitlements — Resolved edge cases where plan features were not correctly applied after signup or plan changes.
- Image batch ordering — Images in a multi-model batch no longer jump positions while streaming results.
- Password visibility toggle — The show/hide password button on the login and signup forms now works reliably.
- Explore page prompts — Removed incorrect upgrade prompts that appeared for users already on the Starter plan.
